Lost Order: If your product is lost or does not arrive and the tracking says delivered and you do not have your package please contact our customer service team immediately. We will handle the problem and contact you about the recourse.
We will handle the tracking of the package and determined whether a replacement package will be sent out. Please do not call and file a claim on your lost package as then we cannot do anything to help rectify the problem.
OUR PROMISE: You will feel great about going plastic-free and the positive effects it has on the health of our planet. Plus – All of the little birdies, fishies and critters will love not having to get caught up in plastic debris. We confidently offer you a 30-day money back guarantee if Tangie does not live up to this promise. HELLO 1%. Yes, you! They say only 1% actually read the policies. Sometimes terms and conditions can be lengthy and filled with legal jargon so we will do our best to keep it quick and simple.
For the return policy, the gist is if you’re not totally satisfied with your purchase, please let us know. Regardless of who answers your phone call…
Your problem will be handled with efficiency.
Your discrepency will be handled with a smile.
We know you have many options out there when it comes to ordering natural products and we appreciate that you order from us!
We will do everything we can do to help you remain part of the Tangie tribe.
If you just have to send it back, we get it; we will refund the purchase price, minus the return shipping cost.Go ahead and give us a call (352-641-0046) or get in touch with us byclicking here.
We are happy to help and will make your return quick and painless.
Call us first to establish the return, then you can use this link to process a return shipping label. You have 30 days from date of receipt.